The state rule, the city rule, and the one that follows your debtor

It can, which is why how an agency communicates matters as much as its rate. Ask about contact frequency, tone, dispute handling, and whether early-stage work is done as reminders under your name before escalation. Many agencies offer a softer pre-collection product for exactly this reason.

It depends on the state - 31 jurisdictions require a licence or registration, Texas requires only a $10,000 bond filed with the Secretary of State, and the rest require neither. The rule that surprises creditors is that several states look at where the debtor is located, so a multi-state ledger can require an agency licensed in states you never thought about.

Statutes of limitation are state law and commonly run 3-6 years for commercial obligations, varying by whether the debt rests on a written contract, an open account or an oral agreement. In many states a partial payment or written acknowledgement can restart the clock - which is worth knowing before agreeing to a payment plan on a very old balance.

Potentially, but through agency law rather than the FDCPA. Federal telecom regulators have said a seller may be held vicariously liable under common-law agency principles for calls placed on its behalf, and 23 states extend their own collection statutes to original creditors as well as third-party agencies. The practical answer is to ask how an agency contacts debtors and to verify its licensing before placing accounts.

Sometimes - it depends on your contract and state law. Where your terms and conditions provide for collection costs and interest, and the applicable state permits it, those amounts may be added to the claim. That clause is worth having in your standard terms before you need it; ask your counsel to review it.