The state rule, the city rule, and the one that follows your debtor

Commercial collection is normally contingency-based - a share of what is actually recovered, commonly 10-40%. Account age drives the rate more than balance size: fresh accounts under 90 days commonly run 10-25%, 90-180 days 15-30%, 180 days to a year 20-35%, and over a year 25-40%. Some agencies also offer fixed-fee early-stage demands at roughly 15-20 dollars per account.

Potentially, but through agency law rather than the FDCPA. Federal telecom regulators have said a seller may be held vicariously liable under common-law agency principles for calls placed on its behalf, and 23 states extend their own collection statutes to original creditors as well as third-party agencies. The practical answer is to ask how an agency contacts debtors and to verify its licensing before placing accounts.

Statutes of limitation are state law and commonly run 3-6 years for commercial obligations, varying by whether the debt rests on a written contract, an open account or an oral agreement. In many states a partial payment or written acknowledgement can restart the clock - which is worth knowing before agreeing to a payment plan on a very old balance.

Sooner than most businesses do. Commercial accounts are commonly reported as around 68.9% collectable at three months past due and around 51.3% at six months, with recovery falling sharply after a year - and the commission rises over the same period. Waiting costs twice. A written escalation ladder with a fixed placement date recovers more than case-by-case judgement.

An agency works your account for a share of what it recovers and returns what it cannot collect - you keep ownership of the debt. A debt buyer purchases the account outright, usually for cents on the dollar, and keeps everything it recovers. For unpaid B2B invoices where the customer relationship may be salvageable, the agency model is normally what businesses want.