The state rule, the city rule, and the one that follows your debtor

It depends on the state - 31 jurisdictions require a licence or registration, Texas requires only a $10,000 bond filed with the Secretary of State, and the rest require neither. The rule that surprises creditors is that several states look at where the debtor is located, so a multi-state ledger can require an agency licensed in states you never thought about.

Statutes of limitation are state law and commonly run 3-6 years for commercial obligations, varying by whether the debt rests on a written contract, an open account or an oral agreement. In many states a partial payment or written acknowledgement can restart the clock - which is worth knowing before agreeing to a payment plan on a very old balance.

Sooner than most businesses do. Commercial accounts are commonly reported as around 68.9% collectable at three months past due and around 51.3% at six months, with recovery falling sharply after a year - and the commission rises over the same period. Waiting costs twice. A written escalation ladder with a fixed placement date recovers more than case-by-case judgement.

Sometimes - it depends on your contract and state law. Where your terms and conditions provide for collection costs and interest, and the applicable state permits it, those amounts may be added to the claim. That clause is worth having in your standard terms before you need it; ask your counsel to review it.

An agency works your account for a share of what it recovers and returns what it cannot collect - you keep ownership of the debt. A debt buyer purchases the account outright, usually for cents on the dollar, and keeps everything it recovers. For unpaid B2B invoices where the customer relationship may be salvageable, the agency model is normally what businesses want.